Frequently Asked Questions
Yes, all Level 2 charging stations will be available with your choice of either a J1772 connector or the North American Charging Standard (NACS) connector.
We use the Current EVSE, a reliable and smart Level 2 charging solution designed for multi-residential and commercial applications. It offers network connectivity, energy monitoring, and a user-friendly experience for EV drivers.
The Current EVSE charger delivers up to 7.6 kW of power, which can typically add 30–50 km (20–30 miles) of range per hour, depending on your EV model.
Charging stations come with an 18-foot cord. This allows the charger to reach the vehicle charging port in any standard size North American parking space.
No. This solution has been carefully selected and vetted as the preferred charger for the program. The EV charger is compatible with all makes and models of electric vehicles.
Yes. You’ll have access to a user portal that allows you to control your EV charger, limit access, and monitor your charging status in real time. The app also lets you track individual charging sessions and view a summary of your total charging costs—all included as part of the system.
The Charger has a “charge” LED that will blink green when charging.
Access is limited to household users (residents of the unit or contract holder) and must be authorized by the unit owner.
Yes, the corporation can install visitor parking EV charging stations.
If you experience any issues with your charger, Charge Guys is here to help. You can reach our support team by phone at 1-833-640-2298 or by email at info@chargeguys.ca. We’ll work quickly to resolve the problem and get you back up and running.
Please contact Charge Guys at 1-833-640-2298 or by email at info@chargeguys.ca. Our team is here to help resolve any billing questions or concerns quickly and efficiently.
